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Don’t File It Away: Creating Actionable Survey Results

You’ve developed a thoughtful questionnaire, gathered responses, generated meaningful, insightful findings, and now want to share these results to more widely inform decision-making. How do you ensure that these findings are communicated effectively to the right individuals? In spring 2016, Penn State University fielded the Ithaka S+R Undergraduate Student Survey and faced the challenging task of communicating findings from the survey, which covered perspectives from 2,000+ students using 37 libraries…

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Leveraging Regret: Maximizing Survey Participation at the Duke University Libraries

Students are a notoriously difficult population to recruit for surveys. To combat this, Ithaka S+R has developed a number of strategies to encourage participation in our local surveys of undergraduate and graduate/professional students. Crafting effective invitation and reminder messages, determining when to send these messages, and ensuring that your communications are received and opened are all necessary steps in garnering maximum levels of participation from any population. For our local surveys…

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Multi-Stakeholder Perspectives on Understanding and Supporting Research Habits

How do various stakeholders in higher education believe that research habits can be best developed and supported?  And how important is the role of the library in developing these skills? Earlier this month, I had the opportunity to share findings on these perspectives from Ithaka S+R surveys of students, faculty members, and library directors. In this webinar hosted by NFAIS, I was joined by Lisa Hinchliffe, Professor/Coordinator for Information Literacy…

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Collaborating to Support Undergraduate Student Needs
The Local Survey at UC Santa Cruz

To better understand and support undergraduate student needs, the University Library at the University of California, Santa Cruz contacted Ithaka S+R to run the Undergraduate Student Survey on its campus. Under the leadership of Greg Careaga, Head of Assessment and Planning at the University Library, UCSC ran the survey in spring 2015, and also assisted Ithaka S+R in testing and piloting a new set of questions specifically designed to help…

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