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tag: Workshops

Blog Post
October 11, 2017

Leveraging Qualitative Research in the User-Centered Library

Boldly proclaiming that “the Library’s starting point will be from the perspective of users and audiences,” Trinity College Dublin Library’s strategic plan focuses on fostering user-centered approaches to service.  The plan recognizes that an evidence-based approach to understanding patrons’ needs through research is essential to effective service innovation. The library is also committed to promoting a user-centered library culture throughout the library. In support of these strategic goals, I recently delivered a workshop on qualitative research methods for those…
Blog Post
January 5, 2015

Using Evidence in the Design of Academic Library Spaces

For decades and even centuries, a new academic library could be built just like any other—on the same architectural plans and with the same scholarly accommodations in mind. But today this is no longer possible. Recent years have brought dramatic changes to academic work practices such as reading, writing, and communication. The means, speed, and extent of scholarly collaboration have also undergone tremendous development. The traditional library model that has sufficed for so many years can no longer suit these…