Blog

Looking at the Barriers to Access and Discovery in the Corporate Sector

Over the past year, I have developed a bit of a reputation in the publisher and publishing technology communities as the user experience “rabble-rouser.” By focusing on my own personal experience as a researcher, I have been able to call attention to the poor quality of information discovery and access workflows. Because publishers and libraries alike have invested substantially in user experience for their own platforms and websites, today it…

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Publication

Barriers to Discovery of and Access to the Scientific Literature in the Corporate Sector

The offices that provide scientific information resources in major research companies – sometimes still called libraries – seek to make these resources available as seamlessly as possible. Barriers exist both for discovery and access. Corporate information professionals also face barriers in administering these information resources. In this project, Ithaka S+R examined the degree to which these various barriers are seen …