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If Chat Is the Next Interface, Can Libraries Reestablish Their Place in the Research Workflow?

Silicon Valley observers are starting to wonder if an interface change is underway.  Mobile apps displaced the dominance of the web over the last several years, threatening substantial disruption for advertising behemoths like Google and leaving libraries and publishers ill-prepared to support emerging user needs. If another interface displacement of this magnitude is gathering, there is a major opportunity for libraries to leapfrog ahead. Today, some observers are asking if…

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