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Publications

Research Report
September 9, 2020

Supporting Research in Languages and Literature

Ithaka S+R’s Research Support Services program investigates how the research support needs of scholars vary by discipline. From 2018 to early 2020, Ithaka S+R examined the changing research methods and practices of language and literature scholars in the United States with the goal of identifying services to better support them. The goal of this report is to provide actionable findings for the organizations, institutions, and professionals who support the research processes of language and literature scholars.
Issue Brief
August 27, 2020

Seven Practices for Building Community and Student Belonging Virtually

Most colleges and universities have traditionally provided in-person programming and supports to strengthen bonds between students and build a sense of community. These activities, such as campus-wide events, one-on-one advising appointments, career development workshops, and mentorship programs, help students develop a sense of belonging at the institution, improve their academic experience, and boost their chances of graduating. These programs and supports are especially important for students from historically underrepresented backgrounds, whose experiences of exclusion on campus can impede their progress…
Case Study
July 20, 2020

FEATuring YOU

A Soft Skills Training and Assessment Program for Opportunity Youth

Skills-based training and assessment technologies promise to democratize the hiring process. By automatically evaluating whether candidates possess the necessary competencies to succeed in the role to which they are applying, these tools can help eliminate human bias, diversify the talent pool, and reskill our workforce—especially appealing given that the World Economic Forum estimates a need to reskill more than one billion people in the next ten years. They are also well-suited for empowering younger learners and job candidates who are…
Research Report
June 25, 2020

Student Experiences During the Pandemic Pivot

The spring 2020 term was unmistakably shaped by forces outside of the control of higher education leaders. The COVID-19 pandemic caused colleges and universities across the country—and the world—to quickly pivot in an emergency fashion to online teaching, learning, and research while grappling with a host of complex issues in serving students, supporting faculty and staff, and ensuring their financial viability. Thousands of institutions and millions of students were impacted in the United States alone. In response to…
Research Report
June 11, 2020

Transfer Pathways to Independent Colleges

Every fall, an estimated one million American students begin their postsecondary education at community colleges. In fact, close to half of all postsecondary students start off at these institutions—especially students from economically disadvantaged backgrounds. While most intend to eventually earn their bachelor’s degree, less than a third transfer-in to a four-year institution and only 13 percent actually earn their bachelor’s degree in six years. Transfer between two- and four-year institutions is a difficult pathway for students, leaving the well-documented benefits…
Research Report
June 11, 2020

Executive Summary: Transfer Pathways to Independent Colleges

COVID-19 and its aftermath highlight the urgency for innovation around community college to independent college transfer. The pandemic is expected to produce an increase in community college enrollment due to students’ inability to safely travel further from home and families’ financial situations in the current recession. Meanwhile, independent colleges facing declines in fall enrollment will need to turn to local transfer students as a source of much-needed tuition revenue. Yet, the path from community college to four-year institution is often…
Issue Brief
May 27, 2020

Preprints in the Spotlight

Establishing Best Practices, Building Trust

Preprints have been getting a lot of attention recently. The COVID-19 pandemic—the first major health crisis since medical and biomedical preprints have become widely available online—has further underscored the importance of speedy dissemination of research outcomes. Preprints allow researchers to share results with speed, but raise questions about accuracy, misconduct, and our reliance on the “self-correcting” nature of the scientific enterprise. As scientists and health care professionals, as well as the general public, look for information about the pandemic, preprint…
Playbook
May 18, 2020

Planning, Partnering, and Piloting

A Community College Library Service Innovation Playbook

Service Concept Testing As part of a multi-year student service innovation project, co-led by Northern Virginia Community College and Ithaka S+R, we developed and implemented a new mixed-methods assessment approach: service concept testing.[1] With participation from six additional community college partners and support from the Institute of Museum and Library Services, we designed, evaluated, and piloted a variety of service prototypes. In this playbook, we describe the services generated and piloted as a result of these collaborations and…
Research Report
May 7, 2020

Advancing Technological Equity for Incarcerated College Students

Examining the Opportunities and Risks

Higher education programs that teach in prisons take on a near impossible task: to provide their students with a high-quality education, equal to anything beyond the prison walls, while working under strict constraints. Incarcerated students rarely have access to learning resources typically taken for granted on the outside—computers, books, and internet access are all heavily restricted by various state Departments of Corrections (DOC)—and instructors must work with and around DOC security protocols while planning and teaching their classes. While innovative…
Research Report
April 2, 2020

Ithaka S+R US Library Survey 2019

Every three years Ithaka S+R conducts our Library Survey to track the changing strategic directions and priorities of the deans and directors of academic libraries. The data are gathered during a relatively brief window of approximately four weeks. In the case of this most recent survey cycle, that moment in time was the fall of 2019, well before any of us had heard of COVID-19.
Case Study
March 13, 2020

Duke Kunshan University

A Case Study of Implementing Online Learning in Two Weeks

The rapid spread of COVID-19 has led a large number of residential, primarily face-to-face American colleges and universities to shift to remote courses for indefinite periods of time. This is a major disruption to normal activities, with pedagogical, social, and economic consequences. It is also a significant organizational and change-management challenge, with a short timeline and no safety net. Duke Kunshan University in Kunshan, China was one of the first US-affiliated institutions that had to deal with this, given the…
Keynote Address
March 2, 2020

Improving College Opportunity for Veterans

Robert Caslen, president of the University of South Carolina and former superintendent of the United States Military Academy at West Point, delivered the following address at “Improving College Opportunity for Veterans and Service Members,” a convening hosted by The College Board and Ithaka S+R on February 10-11, 2020, at John Hopkins University. Only one in ten student veterans is enrolling in the colleges and universities with graduation rates of 70 percent or higher. But the evidence indicates that many more…
Research Report
February 19, 2020

Expanding Opportunity for Lower-Income Students

Three Years of the American Talent Initiative

The American Talent Initiative (ATI) was formed in December 2016 to address a persistent issue—specifically, that the American colleges and universities with the greatest resources, and where students have the highest likelihood of graduating, have historically served far too few young people from low- and middle-income backgrounds. The American Talent Initiative has a goal to enroll an additional 50,000 low- and middle-income students at these institutions by the year 2025. ATI is on track to meet its goal. Between 2015-16,…
Research Report
February 13, 2020

Raising the Bar

What States Need to Do to Hit Their Ambitious Higher Education Attainment Goals

Over the past decade, there has been considerable attention placed on the role that state higher education systems play in preparing residents for a rapidly changing labor market. Given the increasing importance of a postsecondary degree in this market—both due to disproportionate growth in high skilled jobs and an influx of credentialization—educational attainment has become a focal point in discussions amongst researchers, policy advocates, and institutional actors. The attainment rate, calculated as the share of adults possessing a postsecondary credential,…
Case Study
January 23, 2020

Internship Program Evaluation

Brooklyn Museum and Citi Foundation

Citigroup and the Citi Foundation have supported two years of paid internships through the Brooklyn Museum’s education department. The $125,000 grant is part of the foundation’s “Pathways to Progress” initiative. In 2017, Citi Foundation committed $100 million to this global effort to support pathways into careers for emerging professionals. The funding allowed the Brooklyn Museum to hire twenty interns, ten for the summer of 2018 and ten for the summer of 2019. The goal for this funding was to provide…
Issue Brief
January 23, 2020

It’s Not What Libraries Hold; It’s Who Libraries Serve

Seeking a User-Centered Future for Academic Libraries

In 2018, OhioLINK engaged its membership to envision a constellation of platforms and applications that would take the next step beyond “next-generation” commercial integrated library systems (ILS). This paper is the result of that process. The business of higher education, as it relates to libraries, is amid continued and drastic change. Managing collections is now but one aspect of library management. Libraries support teaching, affordable learning, and innovative research. They are managing services and products, online and off, amid expanding…
Issue Brief
January 22, 2020

Copyright Education in Libraries, Archives, and Museums: A 21st Century Approach

A Summary Report of Roundtable Discussions at Columbia University

On July 11-12th, 2019, with the generous financial support of the Alfred P. Sloan Foundation, and together with project partners Ithaka S+R and LYRASIS, Copyright Advisory Services at Columbia University Libraries held roundtable discussions as a second phase of research to determine how to structure and implement a professional development copyright education initiative for cultural heritage professionals working in libraries, archives, and museums. In particular, the purpose of these discussions was to examine whether there might be a way to…
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Research Report
December 12, 2019

Teaching Business

Looking at the Support Needs of Instructors

Business represents the most popular undergraduate major at American colleges and universities and was seen as the ideal discipline to begin with, especially as the potential number of students to be positively impacted is correspondingly large. The goal of this report, therefore, is to provide actionable findings for organizations, institutions, and professionals who support the teaching practices of business educators. This report describes the teaching practices of business instructors, both those that are common to all college level instruction as…
Issue Brief
December 12, 2019

Expanding Pathways to College Enrollment and Degree Attainment

Policies and Reforms for a Diverse Population

For states to increase access to and attainment of higher education, they must implement policies and reforms that support learners who have not traditionally been well-served by higher education. By 2020, the United States is projected to have a shortage of five million workers with the adequate postsecondary education to fulfill workforce needs. States have a vested interest in and obligation to create multiple pathways to college enrollment and credential attainment that fit the needs of their diverse populations, not…
Research Report
December 5, 2019

Organizing Support for Success

Community College Academic and Student Support Ecosystems

The Community College Academic and Student Support Ecosystems (CCASSE) project examines how academic and student support services at not-for-profit associate-degree granting colleges are organized, funded, and staffed, and how these services can most effectively advance student success. In spring 2019, we surveyed 249 chief academic and student affairs officers at community colleges across the United States on success measures, services offered, resource challenges and constraints, and vision for future service provision.